Ahmed Ben Hamouda

Current

Instructor at IBM
Project Manager at IBM

Past

Project Management Administrator at IBM Global Services
SLA Reporting Specialist at IBM Global Services
Accountant and auditor at CAB

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Education

Institut des Hautes Etudes Commerciales
Lycée Majida Boulila
EXIN

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1 more...

Connections

325 connections

Industry

Management Consulting

Websites

Ahmed Ben Hamouda’s Summary

Rich experience in various areas of business including accounting, finance, auditing, project management, reporting, business analysis, consulting, training gained through working for international companies. Capable of managing efficiently people on site and remotely, and drive them to achieve business excellence. Very good communication skills along with various spoken languages such as Arabic, French, English, etc...

Ahmed Ben Hamouda’s Specialties:

- Training and consulting
- Project management
- Business management
- Business analysis
- Accounting and Finance
- Audit
- Reporting

Ahmed Ben Hamouda’s Experience

Instructor

IBM

(Public Company; IBM; Information Technology and Services industry)

November 2009 — Present (2 months)

Instructor for following courses:

- Presentation skills - basic
- Presentation skills - advanced (prerequisite: PS basic)
- Effective communication
- Assertive communication
- Applying communication skills in customer environment (prerequisite: EC and AC)
- Time management
- Conflict management
- Negotiation skills
- Applying negotiation skills in customer environment (prerequisite: NS)
- Problem solving
- Cultural diversities
- ITIL

All courses can be provided in English or French, and can be customized based on request.
Project Manager

IBM

(Public Company; IBM; Information Technology and Services industry)

August 2008 — Present (1 year 5 months)
Project Management Administrator

IBM Global Services

(Public Company; IBM; Information Technology and Services industry)

August 2008 — October 2008 (3 months)

Main responsibilities:
- Set up and run the project office support system.
- Hold all projects controls including quality, financials, risks, issues, changes.
- Establish appropriate tools and ensure establishment of adequate databases infrastructure.
- Schedule, organize and prepare materials for regular project meetings.
SLA Reporting Specialist

IBM Global Services

(Public Company; IBM; Information Technology and Services industry)

August 2007 — July 2008 (1 year )

I worked in Service Management as a reporting specialist, and my tasks were:

- Work closely with project managers to give them appropriate estimations about costs and time to implement a reporting process for a new project.
- Identify all the procedures that the project needs to follow from a reporting perspective.
- Coordinate with service managers to set in place reporting specifications for new reports.
- Creating Daily, Weekly and monthly reports and deliver them within the deadlines.
- Regular meetings with countries’ service managers to discuss SLA’s achievements.
- Loading data into IBM internal tools, and data maintenance.
- Creating Brio queries and extracting data from Databases.
- Assistance in developing data quality and solving reporting issues.
Accountant and auditor

CAB

(Accounting industry)

June 2006 — May 2007 (1 year )

I worked as an accountant and auditor in an accountancy company.

Tasks:

- General accounting.
- Coordination of external and internal audits.
- Communication with financial authorities and tax advisors.
- Tax declaration, reporting.
- VAT filling.
- Administrative tasks related to the position.

Ahmed Ben Hamouda’s Education

Institut des Hautes Etudes Commerciales

Bachelor , Financial accounting , 2002 — 2006
Lycée Majida Boulila

Economy and Management 1998 — 2002
EXIN

ITIL Fundamentals certified

Activities and Societies:

Certification in IT Service Management
IBM

IT training and soft skills

Activities and Societies:

I had 2 months trainings provided by IBM for IT skills and also soft skills which have awarded me certificates in:
- MS01 - MS Office Basics
- MS02 - MS Office Advanced
- CSPD - Customer Satisfaction and Problem Determination
- CSB - Computer and Server Basics
- WOS - Windowns OS (NT, 2000, 2003, XP)
- NW4 - Networking and Connectivity
- LN1 - Lotus Notes Basics

In addition, I had trainings in:
- LEAN
- Six Sigma

Additional Information

Ahmed Ben Hamouda’s Websites:

Ahmed Ben Hamouda’s Interests:

I like reading a lot, traveling and exploring cultures, sports and watching innovative movies.

Ahmed Ben Hamouda’s Groups:

Learning, Education and Training Professionals Group
ITSM (ITIL) Professionals
Project Management Link - www.pmlink.org
Project Manager Networking Group
ITIL-ME
TopLinked.com (Open Networkers)
ITIL v2 / v3 Service Management (ITSM) and ISO 20000 + Subgroups
Advanced Project Management Topics
IBMers
Certified Project, Program & Portfolio Managers
Structured Finance World
Saudi Arabia Business and Professional Network
Training Professionals
Saudia NetWork
Human Resources Training Network
Emirates Muslim Business Network
Temporary Staffing Professionals
Manpower Czech and Slovak Republic
O3 Excellence
The Way Forward - Leaders in Banking,Consulting,IT & Recruiting
European Project Management Practitioners
Kariera Managera - Executive careers in Poland
Saudi Arabia Business Opportunities
Master's Certificate in Project Management from the Wisconsin School of Business Interest Group
Coffee Break
Sertus Networks
Improving Website Performance
Middle East Innovation
Project Management Experience
PMP Exam Preparation Course - 35 contact hours (21-25.09.2009)
European Open Networkers
Czech Open Networkers